Business Continuity

Business Continuity Plan Activation Due to COVID-19

At First Bank, the health and well-being of our customers, staff and communities are a top priority. During times of uncertainty, First Bank is dedicated and able to implement a timely response plan to meet the needs of our customers and staff. With the Coronavirus (COVID-19) situation escalating, be assured that First Bank is taking the necessary steps to ensure that our banking services are available to our customers. In an effort to follow the social distancing recommendations of the CDC, we have decided to close the lobby of each branch office effective Monday, March 23, 2020, until further notice. The drive thru will remain open during regular business hours. We are taking these precautionary measures to ensure we are following best practices to mitigate risks for our staff and customers.

For the next couple of weeks, we would like to strongly encourage you to use our digital tools and other self-service banking resources for 24/7 account access. Using electronic means such as online banking and the use of your debit card to make purchases is a much more safe and sanitary method to conduct business rather than using cash.

First Bank currently offers:

  • Online Banking with Bill Pay services
  • First Bank Go Mobile Banking Application (found in the app store and google play)
  • ATMs (All branches have ATMs)

You may visit our website www.fbonline.biz to find all branch office / ATM locations and retrieve additional information. Please call one of our branches to enroll in online  banking, talk with a loan officer, open an account or get answers to questions from a customer service representative.

As always, First Bank is here to assist customers that may be impacted financially. We encourage you to reach out to us to discuss how we may be able to assist you if a difficult situation arises.

We will continue to monitor this evolving situation and we are here to assist you as needed.

Please do not hesitate to contact us!


WADLEY (256)395-2255
ROANOKE (334)863-8152
ROCKFORD (256)377-1000
HOLLIS CROSSROADS (256)253-0086
GOODWATER (256)839-1505